I bought a TV at Best Buy on Sunday, 7/17/22. I was going to pick it up in the store, in Durham NC, but the sales person told me they could deliver it free the following Friday. Today is 8/11, and it's the 5th delivery date that Best Buy has provided me, and still no TV. No call to let me know it isn't coming, just no delivery. I actually did receive a damaged TV on the fourth delivery date provided. I will absolutely never purchase anything from Best Buy again, and that's where I've purchased appliances and computers over the last decade or so. I've now ordered the same TV from Amazon, and I trust that they will deliver it to me. How has Best Buy gone SO down-hill...