I just had the worst experience ever with Best Buy. I ordered a e-bike on 8/20/22 with delivery and installation for 8/27/22. Today I got a call from the technician at 8:45 AM stating that he is on his way to pick up the product from Best Buy Orange and he will be at my house around 9:30 AM. At 9:15 AM, he called back stating the e-bike did not arrive at the store and for me to get hold of Best Buy Customer Service see what is going on. I called Customer Service, I was told they will bring the bike by 4:00 PM and a technician will call me when they are on their way. At 3:30, called BB again, I was told they do not know why I was told they will bring the bike because the bike is not in stock. What??? I was flat out lied a couple of times today. This is the worst Customer service ever. Please take your business somewhere else. Not worth your time and money. I spent almost 8 hours trying to get a status on my order to come to the end where they reschedule me for 2 months out. Absolutely ridiculous!