I purchased a Roku streaming device. I did not realize that unlike Roku and other retailers who provide a 30 day return allowance, Best Buy only allows 14 days to return. I have had nothing but problems with the device. It often generates an error message requiring me to remove the stick and unplug the tv which is a hassle. I have tried plugging the stick into a few different HDMI slots and it keeps happening. Best Buy won’t take it back and Roku indicated that I need to deal with Best Buy. It’s only a $30 item but it’s frustrating and a matter of principle. I also noticed from comments that others have had this problem as well. Best Buy should be consistent with the manufacturer’s return policy, particularly in light of this being a known common issue. It’s been less than 30 days since purchasing it. In the future, I will do my business with competitors that offer 30 day returns. I have wasted a lot of time on such a small purchase.