I have spent the past 3 1/2 hours with comcast-level customer support trying to find out why the oven that I ordered to be delivered & installed today isn't here & was rescheduled for 3 days from now without my consent (with a 12-hour delivery window). No one at best buy, not online support, not phone support, not supervisors, not 'field managers' has any clue how to help. A truly hellish morning this has been. Never again.
I literally hate Best Buy now.
2 years ago
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