I placed a laptop order on Cyber Monday, to be delivered by UPS in two days, then I received an email that the carrier company is returning back my order due to incomplete address on the package done by best buy, they sent an email that my order has been canceled and they will refund me the money , I called cc that I don't want refund and I need my order, they mentioned you will get a confirmation email when your order is ready, which I never received!!!! Then everyday they mention wait for tomorrow, and opsss offer is ended and laptop price now is over 1000$ and there is a hold on my order so cc told me cancel your current order and place a new one I don't recommend dealing with this company everrr