I will never purchase another product online with Best Buy. Despite the numerous calls and communication I had with several Best Buy customer service agents on the phone to make sure the mini-fridge appliance will be delivered to my apartment door with signature as opposed to dropping it off in the building lobby/mailroom like a piece of package, delivery drivers still failed to follow the specified delivery instruction when I had paid almost $100 delivery fee online. But what's even worse is to discover that the bottom of the manufacturing box was completely ripped like a loose cap, purposely delivered a piece of junk that's already damaged/used !!! I'm so amazed & disgusted about the indecency of customer service.