Don't buy the membership geeks squad. Or any protection plan. It is worthless. I called for an issue. They sent 2 different people to do a diagnostic. Nothing has been fixed. According to the customer service I need to call again after the diagnostic test and get them back out in order to fix the problem. I did. Still nothing. I called to cancel my service for these reasons and the guy just told me. Sorry but we have a process and it might not be customer friendly. Seriously? They just told me customer service is not customer friendly. This is ridiculous. AND I PAID FOR IT FOR 2 YEARS AND NOT HAVING FIXED ANYTHING.