I bought an extended warranty on a new appliance from Best Buy. I was assured that from "Day 1" the Geek Squad would service any problems. Instead, when there were problems, I was referred to the manufacturer, who will come out in about a month to take a first look. Best Buy claims to be helpless in getting out here themselves, or getting the manufacturer to respond more rapidly. I have had very different experiences from Home depot, Lowe's, and even Christies. I will not buy another appliance from Best Buu.
1 year ago
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