Best Buy uses a 3rd party for delivery. XPO delivery. They showed up at the wrong time and then left without delivery. Then they rescheduled the delivery for 5 days later. XPO delivery driver never answers their phone. And Best Buy Customer service is a call center that didn't help at all Basically I waited for 4 hours and never got a delivery. Went to the store and they basically gave me the run around and said there is nothing they could do. Only offered a 100 gift card. Don't trust Best Buy/XPO ror delivery. Very unprofessional and not reliable. XPO basically said too bad...stop calling them. Went to store and cancelled the order...took another hour to get it all done. What a waste of a day.