I bought an IMAC 1 year ago and over the past few days, we heard a clicking/static sound which usually means a bad hard drive or fan. I then had to pay them $100 just to diagnose the problem, which I already knew what it was. Now, they want to send it to kentucky for 6 weeks for hardware solution, which is also something I have to pay for. I feel I was totally ripped off and I have no recourse. SHAME on you BEST BUY!
1 year ago
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