After having a technician come to my home 6 times to assess, order and replace parts, my washing machine still would not work. It was an ongoing issue for 4 months. When I called again, I had full intentions to sue Best Buy, but fortunately I had called this representative and she was able to finally get approval from Best Buy to replace my Maytag washing machine. Thank you Joana Aluarez for going above and beyond to help me resolve this issue. You are a valuable asset to your team and Best Buy is lucky to have you!
6 months ago
Best Buy has a
1.4
average rating
from
1,338
reviews
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