My husband and I had a Best Buy credit card in the past that had expired. I tried to renew it to make a purchase. This process was an absolute nightmare. I tried both in store and online but was unable to get anyone who was helpful with this. From a employee in the store who didn't know how to make a call to the cc company from the store phone.. to a representative of cc company that couldn't send me a confirmation # to multiple phones I provided... to a manager who was condescending. I gave up and purchased directly from Samsung and had an amazing experience with their financing. I secured 24 mos of 0% financing and was approved for over twice the limit that Best Buy Citi card was going to give me and all in a matter of minutes! Save yourself some time and aggravation and order online direct from the companies!