Purchased a dishwasher at New Hartford ny office and clerk was great. Said we would get it installed ny 12/11/23. Given notification by email before and it stated in email the that day was set and prep for service 12/11/23. Then i called in morning just to try and find out what time they would come. I was told the date needs to be rescheduled bc the order was not in warehouse. I was never told this or notified. Im waiting for product another 5 weeks. I go to store to talk to manager. He tells me he cant compensate me with any price change to help me for taking a day off and waiting more for my product. I told him i would have not bought the dishwasher here if i had to wait over 2.5 months. He tried to give me a number to call for product fulfillment but it does not work. I told him this and he is trying to get another number for over 30 minutes and still no one is able to help. I dont recommend buying anything from best buy if you need it ordered since they dont care about customer service. I will not shop at this store again for a product that needs to be ordered or installed.