Can't do less than one star? It's simple: how can I trust a retailer that will not let you speak to anyone at the store where you made a purchase? Their automated attendant and chatbot are a solid wall as strong as Fort Knox. Therefore, the only thing they care about are the dollars you spend. If I wanted to deal with automation and ease, I'll do business with Amazon, which is actually a better experience. I no longer feel that Best Buy values my support of their brick and mortar store. Bye bye, Best Buy.
1 year ago
Best Buy has a
1.4
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