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Anonymous
Worst business practices and customer service I’ve experienced. First, they do not honor their advertised price matching. Second, they give a twelve-hour delivery window—only the day before. I informed them repeatedly that I’d only be available in the afternoon due to a morning medical appointment and needed the delivery that day for an installation scheduled the next. They assured me it would be no problem, only to schedule delivery for the exact time I’d said I’d be unavailable. Hours of calls, even with management, led nowhere—they refused to adjust or help. I will never buy from Best Buy again.
6 months ago
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Best Buy has a 1.4 average rating from 1,457 reviews