Customer service was unable to help me. I mailed a certified letter to the Best Buy CEO, Corie Barry. According to the USPS, it was received. My letter was never acknowledged. I am a long-term customer of Best Buy. The frustrating part is that I was not even asking for money or a product. I had a warranty that they terminated too early due to a miscommunication with their representative. I will eventually be in the market to buy a new computer and now I need to go to another company.
3 months ago
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