The change of not allowing customers to call each individual store to ask the department workers specific questions products in their section is frustrating to say the least. A 15 second conversation is now a 20 minute phone call with no results by the end of 3 calls I made. I live an hour away from the Best Buy and for me to simply call and see if a product is in stock or what other suitable product would work saves a massive amount of time and money for me. That can no longer happen.
3 months ago
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