To anyone considering buying a surround sound from Best Buy and entrusting Geek Squad to properly install your equipmemt...DON'T. And here's why: I am in the process of building a new construction house and rather than hire just anyone to provide and install a $5000 surround system in our theatre area, we decided to go with Best Buy and their Geek Squad. For the install, two kids were sent to the house who were to work 8am to 7pm to have the install done in one day as not to delay building of our home. We stopped in multiple times to find them sitting in the back of their car, not making much progress. After assuring us they would have the job done, they quit work for the day at 345 with no wires run. What they did manage to accomplish was damage our home by drilling two holes in all but 3 of our floor joists running across the entire length of the house which our builder let us know made the house no longer up to code since they were not more than the required 2 inches above the bottom. They also left the house in complete disarray with their equipment everywhere, which hindered any progress by our builder the next day. Building was delayed by 4 days. The holes were not fixed, so we now have damage to our home we have not even lived in for one day. When Best Buy was alerted of the problem they promised to make it right and restore our faith in geek Squad to finish the job they were paid to do. THEY DID ABSOLUTELY NOTHING. We will not be shopping at Best Buy to finish furnishing the rest of our house as we had planned. And we will certainly never hire the Geek Squad. BUYERS BEWARE.