went to buy a 50" tv at shady grove store in Gaithersburg md today at about 2.15pm I am 60 years old and walk with a cane.it was difficult for me to walk to the back of the store were the tv,s are.it was very hard to find the tv I was looking for, the way they were set up it was hard to figure out what brand I was looking at. after 10 or so minutes I gave up and left. I must have saw 15 employees standing around. not one person said hello or asked if I needed help even as I made the long slow walk back to the exit. I will shop somewhere else who has better service!