W. C.
Hello, I frequent your stores in Clovis and Fresno and thought it VERY important I let you know of the treatment I received today from Palmer at your 7550 N. Blackstone, Fresno store. I am COMPLETELY offended and plan to let EVERYONE know of his wrong doing! As I waited for my husband to return from the restroom, I was browsing radio alarm clocks. I picked up the first box that was left open and saw it was too big for my liking so picked up the clock sitting next to it and proceeded to read the features of the clock on the box. It seemed to fit our needs and decided to take a quick look at the top of the clock (to check the size). Just as I began to lift the lid, Palmer hollered across the way "what are you doing?" I was taken aback, as he seemed quite angry, as a few employees had already walked by me and didn't hassle me. I told him, "I am just seeing how small the actual top surface of the clock is" when he interrupted me and spoke at the top of his lungs "put it down and never open a box". Meanwhile my husband came from the restroom and heard the commotion and asked if I was ok. As soon as Palmer saw him, he scooted down another aisle and acted as nothing had occurred. I repeated the events to my husband and we decided to find a manager once I got Palmer's name. Unfortunately, were unable to locate a manager, we were told "maybe they are on break". I am completely mortified at Palmer's actions and will not return to this location again! Earlier in the day, we made a sizable purchase at your Clovis location and had a wonderful experience with a very knowledgable employee Victor, he was super and I plan to let someone know about him and his kindness.
5 years ago
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