I bought a TV yesterday on 4/18/2019 at Best buy in acworth,ga store #1159 We got it home hooked it up and there was a light coming through the black frame on top we first noticed it when we plugged in. We put it back on the box and called Best buy to see if we could exchange it and they said yes so we drive one hour to the store and had to wait an hour and a half for someone to help us only to be told best buy would do nothing so best buy store # 1@59 and their regional office tool our 423.99 and would not refund our money give us a store credit or even let us purchase a more expensive TV store manager said we could by another TV but would not refund our 423.99 I want my money refunded now and by the way they have the broken TV and here is what the employees at store 1159 do while customers are waiting an hour and a half See attachment I have read your returns policy and not refunding or exchanging my TV is in violation of said policy I want my money refunded and will never buy a product from you again