I purchased a washer and dryer on March 9th. The units were delivered on March 26th and the dryer has a large dent in the front. We called for a replacement and 2 replacements came with the exact same dent in the exact same spot. We then scheduled to have a 4th dryer brought and they canceled our delivery (within a few hours) twice!! When they finally tried to reschedule again (which would have now been the 6th time) it was pushed out to June. We bought a large TV and appliances from Best Buy. When I asked to just finally keep the dented one and have money taken off the purchase, they said they can only give us gift cards for their store. So now I am keeping a dented dryer, paying off the full price of the dryer, and getting a gift card for a store I never want to step foot in again as a form of reimbursement. The customer service was horrible. They keep me on hold for 15-18 minutes at a time and the total time between all calls was a hour and 23 minutes. I hope Amazon takes them out