On August 20th I ordered over $1000.00 in kitchen appliances online and scheduled a delivery for the 23rd. The 23rd comes and goes and no delivery. I tried calling the number provided but get a message they are experiencing higher than usual call volume and the wait time is 2 hours, 43 minutes. I used their online chat and was lied to by multiple employees. No one could ever tell me what happened to my order. I finally had enough and told them to cancel my order. My advice to everyone, STAY AWAY from best buy. Worst customer service anywhere!
5 years ago
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