I purchased a set of PLT BBFIT500 and paid over $100.00 thinking that if I paid more for a head set I would get a product that would last. I have purchased head sets in the past and was very disappointed ☹️. When I purchased any of these products they asked me if I wanted to purchase insurance, thinking that I’m spending over $100.00 I’m getting a good product. Well that’s not the case after 3 strikes Best Buy your out. All of these product’s only lasted 2 to 3 months. I guess I need to take my hard earned cash 💰 and give it to someone who cares. Too bad I gave you a long chance but you took advantage of me, what are you willing to do for me now???????