Don't put people who don't understand what they are doing in customer support. A complete waste of time. Talked to 3 different live agents and none of them were even the least bit useful. I gave them all the same problem and they responded in 3 different ways. So its pretty clear they don't know what they are doing. Will not be contacting them again. Rather go in store and get help there, even with the drive would still be faster.
5 years ago
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