I recently had an online purchase delivery fiasco that cost me a days work and great frustration. I drove over to my local Best Buy and had an amazing problem solving experience from the manager Corey M and an appliance employee Eugenio. They not only resolved the issue but were super friendly and empathetic which meant allot after the stress and waste of time I underwent earlier in the day . Way to go guys amazing service I will be back for in person shopping but never again online . The delivery service needs to be re contracted to people who take pride in their work and are in the solutions business not the looking for problems business.