Horrible experience. Had a refrigerator delivered, I watched in horror the delivery men get it off the truck, dragging it across the pavement and then bringing it into my kitchen. They set it down and I asked how they were going to get it in place as it was a brand house and I didn’t want my expensive hardwood floors to get scratched. I watched in even more horror as they dragged it across the wood and pushed it in place. No surprise there was a big long gash across the wood. I was upset so they called the geek squad and filed a claim, who knows what will come of that. I was reeling from the damaged floor when I noticed scratches and dents on the chrome handles. I called geek squad back and they offered me a Best Buy gift card and refused a partial refund. Unbelievable. I am beyond disgusted with Best Buy, this is the worse customer service experience ever. DO NOT BUY FROM THEM IF ANYTHING GOES WRONG YOU’RE SCREWED!!!