Terrible customer service. I ordered a TV bracket on early Black Friday price to be delivered at home, and then a few days later I’m sent an email stating I refused the parcel and it’s being sent back. I had no one come to the house all day, and was repeatedly told by Best Buy customer service that UPS came to my house and I refused it which is a lie or computer glitch on their system. Best Buy refuses to reapply that price for me, instead offering other discounts that don’t match what I originally paid. Find it hard to understand how they can’t reapply the offer for a mistake by their delivery, and have now lost a customer for life. Best Buy support have no customer service and seemed to take the side of UPS and blame me for refusing the parcel!, HOW COULD I WHEN THE PARCEL NEVER CAME? Never had to fight a company like this for a problem, can only imagine what it would be like on bigger purchases.