NEEDS A OPTION FOR ZERO STARS I have bought a fridge/freezer from Best Buy and when they came to install it they installed it wrong. Once plugged in it made a beeping noise every few minutes. They told me it was normal because it was getting to temperature and left. Well, it never stopped beeping and I called customer service. It took over a month for them to get back to my home and fix the fridge. In the process we lost over $200 in frozen food because of a non working freezer. They wouldn’t do anything for us on all our food lost. All we got was a sorry we can’t help you. I recently bought a TV online for cyber week. It was suppose to be available for pick up today Dec 8. I received a email stating it was delayed and “if I don’t hear from them by JAN 7 then they will give a refund.” I highly recommend NO ONE buy their products. Not only is their customer service terrible, their willingness to right their wrongs is unprofessional and in all honesty, sad! I don’t understand how a business can run with such chaotic procedures and regulations. They have gone wayyyy down hill. STAY AWAY!