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Deb Adamson
BUYER BEWARE ON MARKETPLACE ORDERS FROM BEST BUY!!!! I placed an order on Cyber Monday (Dec. 2) for (2) S10 phone cases and S10 wallet style case for a total of 3 cases. I received 2 shipments with (1) case in each package. I had to call Best Buy twice (holding over 30 minutes in queue each time) to investigate missing shipment for third case. Because it was a "Marketplace" order (news to me) I had to contact the seller to submit a request to investigate. I finally received the case on Dec. 19 to realize I had accidentally order a S10+ case. That meant I had to contact the seller for a third time to ask how I could return or exchange. Received reply advising I would have to pay $7.99 to return the item as it could not be returned to a Best Buy Store. NEVER AGAIN will I go through this hassle of what I thought was a purchase from Best Buy. Don't get fooled like I did!
5 years ago
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Best Buy has a 1.4 average rating from 1,480 reviews