Waited 2 months for a geek squad installation for a Kenwood head unit. Spent the last 3 hours trying to get Android auto working. Let's add I use rental cars frequently for business and never had such problems connecting my phone. Used alternate cables, reset BT connection, tried wife's phone (which connects via Android auto to her car no issues) nothing works. My phone mount will no longer work (it utilised a factory screw that will no longer fit it) so now I have no navigation either. Really unhappy with BestBuy right now. Next step was to get amp/speakers to lift the audio game but never going back.