They sent me a defective product and are now trying to charge me for it after I returned it. I have had to talk to multiple different people and now the supervisor to get this resolved. It should be a simple issues. The credit card for Best Buy through CitiBank is ridiculous as well. I was on the phone with Best Buy customer support talking to another country for 2 hours before finally just going into the store. Absolutely insane.
5 years ago
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