My phone & kids phones were broken, so I went online to research where I could get good deals. Came up on Best Buy. Entering the store(Best Buy Green Acres Mall) my daughter and I started looking, saw a couple females at the front, totally not welcoming response from them. We started feeling uncomfortable and weird and decided we were going to return to Jamaica ave to buy our phones. We decided to go look at laptops because my girls needed one. There we met “AL” beautiful personality, who asked how he could help. It was not his department but he took the time out to take us to “EDDIE” pleasant, patient, listen to our needs, work with our budget.We had so many ?s. He took his time to walk us step by step through the process. What we did not get he went over numerous times. Introduce us to better deals. That would save us money and gave us better service. AL & EDDIE you made our shopping experience one a customer will never forget and will always keep coming back to your store. My daughter and I thank you. We left the store with 3 iPhones, better phone service and a smile on our face of satisfaction. Please if u want a great experience go see AL & EDDIE at Best Buy (Green Acres Mall).