Placed order a month ago had appt for del 7/14. On 7/13 received confirmation of delivery. Tuesday morning delivery driver said not in someone would contact by 10 to reschedule I called the Kennewick as store at 12:30 was told delivery now 7/23! I then went online 3 different live chats 3 different agents. I then tracked my order said it was delivered! I called customer service asked why I wasn't told when ordered that there maybe problem? Why didn't they call me last week? Why not monday? Was told I'm sorry now it's 25th delivery. I said I was going to try to find a fridge would call back. They closed. So I went online to cancel order. Was told I needed to call because I ordered at store! (I did not) got hold of them this morning was told delivery now July 31. Was told I'm sorry. I canceled order. I asked who I could file complaint with sense I'm already talking to customer service and they are sorry! Was told when I got confirmation of cancel I could write them then. I am so totally disappointed and disgusted with this company. You would think they would try to get to me asap but no 3 weeks out and they are sorry!