Don't ever buy their credit card.
I would rather prefer tortured to death instead of buying their credit cards.
They will charge you interest for months in which you don't use the card even if you pay the minimum installment. When I went to customer service they told me to read the card agreement.
Also while buying a credit card person told me that, best buy credit yearly fees can be waived off if you call them. When I call them they didn't do anything like that.
I struggle 6 months to login to their online account. I have been making payments from my phone in those 6 months. Every time I log in it locks for 48 hours. The technical help desk was utterly useless. After some 5-6 calls and waiting for 2-3 days, they finally helped me get into my online account.
As a student with a lost job due to the pandemic, I am already struggling to make a minimum payment, but these guys keep charging interest even if we exist. And if we go to customer service, they told us to read the agreement. If also have 2 other credit cards, but none of them is as worst as BestBuy and best buy credit card.
Other credit cards are extremely helpful and customer service actually helps us.
I had the same login issue with other cards but it was resolved quickly. And they also don't charge interest if we simply pay the minimum due and don't use a card, unlike BestBuy.
If torched to death as an alternative to this, I would have done that a long time ago.
4 years ago
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