Shalini
I have made a combo order(flowers,fruits,dry fruits) on May 8th to get it delivered on May 9th. I received an email on 9th morning saying they cannot do a delivery due to lockdown which is totally understandable and said you may cancel the order. They sent me another mail after 10 mins saying we can do a deliver but without the flowers. I said yes because it was Mother's day and didnt want to ruin the surprise so I said go ahead. The package was received in the evening and the delivery guy mixed up the order which was also fine. I get sometimes mistakes happen. But I was very very upset with the way it was delivered. The picture in the website was flowers,fruits in a basket,nuts in 4 separated compartment box, but the fruits came in a plastic cover and nuts the same way, just like how you get from the supermarket. When I checked more the package came from my local place itself and the delivery would be hardly Rs50 but they took Rs 399 and no flowers so they refunded 400 for that. They gave a WORST very upsetting experience and kinda took Rs 1800 for nothing. They have tie ups from local shops for which the delivery would not even be more than 50-60rs but they are taking around Rs 399, it's such a scam. The company asks to get in touch with support customer service who does nothing for a very disappointing customer. PLEASE NEVER buy anything from this website. GOOD FOR NOTHING.
3 years ago
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Best Gift Company has a 2.9 average rating from 214 reviews

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