While I eventually received the ordered merchandise (LED Butterfly Wings Glowing Cape) from this China-based company (Best Gift Shoppers @ https://bestgiftshoppers.com/), the shipment came a week later than the website assured, so it was too late for us to use in the NYC Halloween parade. Although all six of the LED-lighted capes worked, we just gave them away to friends. If any or all of them hadn't worked, the company's website (https://bestgiftshoppers.com/pages/contact-us) indicates that returns should be sent to: "6347 SE 87th Ave Portland, OR 97266". When I looked at the street view of that address on Google, "sketchy" was the first word that came to mind - I wished I had looked at that before I placed the order. In hindsight, my biggest lesson learned was that I should have chosen a merchant operating within the Amazon ecosystem that has more accountability and references on its performance. After I realized that Best Gift was not going to deliver on time, if at all, I ordered from Misi Chao offering a similar LED-lighted cape product within Amazon - I had a much better experience and quicker, on-time delivery.