Feel a little disappointed that I've "booked" two collections, but had no follow-up or confirmation. Now "booked" third collection about three weeks ago and to date, no follow-up or confirmation. BHF usually very prompt with confirming and collecting. If BHF are not ready for collections, then please don't advertise that an area is ready for collections to be made. I've had bags packed, labelled and ready to go in my hallway for a couple of months now. BHF my charity of choice and have donated over many years, but may have to re-evaluate. I appreciate BHF may be overwhelmed with donations, but an acknowledgement of some sort, goes a long way. The emails requesting donations/support are still flooding my inbox.