Horrible customer service - BHF on Dalry Road, Edinburgh -for clothes, shoes, etc. Wanted to return fake Michael Jordan Nike Air Shoes for & 70.00 , but they refused. I had the receipt, the tag and the shoes absolutely untouched, clean and fresh. The excuse was that The Head Office told them that customers should keep the tag on the shoes, not separately. Such a stupid excuse! I want my money back.I used to shop very often in that shop, but I will NOT anymore. Rude staff at the till. From now on NO more helping BHF anywhere in the U.K.
2 years ago
British Heart Foundation has a
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