I booked a collection. Waited in all day, nobody arrived. Phoned the office and was told that the item (a disability chair in excellent condition) would be collected the following day. Again nobody arrived. Phoned the office and was told that the driver said he could not park because of double white lines in the middle of the road. A lie. I suspect he couldn’t be bothered because he knew this was a heavy item. As it happens I had arranged extra help. Massive inconvenience all round. No apology just told it was the driver’s discretion to stop.
2 years ago
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