My Mother recently passed away & I sadly had to clear her ground floor flat. There wasn't a massive amount of stuff as our friends had taken some items. The majority of the furniture was in good condition & could have been sold on. They quoted me over £1,000!!! I am still in shock. Is this actually a charity?? I will never donate money or anything else to this so called charity again. I have since found someone else to take everything for £400. I am so disappointed with the Heart Foundation & would never have imagined they would charge such extortionate prices. Most house/flat clearances are needed because someone has passed away & these outrageous fees are, in my opinion, taking advantage. My Dad died from a heart attack & I've always been happy to donate & shop in their charity shops but not any more. Shame on you Heart Foundation!