AVOID DONATING TO BHF!! An EXTREMELY RUDE Female Member of Staff at Wimbledon Town Branch who was on duty on Friday 14th June, 24. I think she is of Eastern European ethnicity. In her 30s and has 'blonde' hair. I have never experienced such 'in your face' rudeness from a Staff Member as I did with 'this female'. She needs to attend a Customer Service Course or remain upstairs in the Stock Room so that no other Member of the Public experiences her blatent rudeness. I would like to think someone from BHF Head Office will contact me about the experience I had with a Member of their Staff. However, I don't think they will. I went to this Store to donate some items because my elderly Mother was diagnosed with Heart Disease which there was no cure or treatment for. I felt my donated goods would add funds to the BHF Research Department. NEVER AGAIN will I consider donating to BHF because of this Member of Staff!! Infact, I asked for my donated goods to be returned .. they were, and I 'walked'! A Cancer Charity Shop will receive my unwanted items.