Bought an American Fridge Freezer for £139. On delivery day, got a text around 10.19 to expect delivery between 9.15 and 11.15am. I started running down from the store on my street only to get another message at 10.24 that no one was home. I was given just 5 minutes between notice and delivery. Called for delivery to be rearranged and the person said I'll have to pay another £25 for redelivery. He said that the company expects me to be at home all day so it doesn't matter whether or not I only got 5 minutes notice. Asked for a refund instead.
3 months ago
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