Very unhappy with Scarborough branch. We bought a sofa for £120 and then donated our sofa and a dishwasher- they sold for £220. New sofa arrived with the two main cushions missing. The shop spent 2 weeks trying to find them! No luck. Been into the shop today and the only offer was to swop for another sofa. The condition/quality is no where near what we bought/want. Having to constantly chase to arrange the swop! Not impressed one bit..... we have donated continually for this good cause and received really poor service.
5 years ago
British Heart Foundation has a
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average rating
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423
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