I've purchased Birkenstocks for over 3 decades, and I will never do so again. The problem starts with quality, and ends with customer service. It's a problem that runs from the bottom to the top of the business, and I don't know that there's a fix when it's broken that badly. I've returned 2 pair that arrived with defects, and 2 pair that developed them in a very short span of time. After being jockey'd around for a few weeks, between multiple "customer service" representatives, I arrived at no resolution whatsoever. Don't waste your time, or money.
1 year ago
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