Shoe is crumbling right out from underneath me. Customer Service Rep had zero willingness to offer a solution and I found her to be very rude. All she did was talk in circles. To be a global company and a "household name", one would think that they would stand behind their product that sells for close to $200. I was asked to provide a proof of purchase. Who keeps a receipt on a pair of shoes that have been worn for a couple of months? I will think twice about purchasing another Birkenstock product.
6 months ago
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