Tammie
Defective sandals won't be replaced. They said it is normal wear and tear. They have been worn a minimal amount of times. The so called leather is cracking. The customer service agent acts like the replacement would come out of her check. $100 sandals probably cost 10.00. I have numerous pairs of Birkenstocks, but I won't have anymore.
3 weeks ago
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birkenstock.com has a 1.9 average rating from 25 reviews

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