Awful just awful.. So disappointed. I ordered two pairs and had to return them the next day as they were fitting rather big for me. I actually ended up buying the same but one size smaller in a store in Barcelona. The return has been processed since May 2024, we are now in July, and I still have not received the money. I've called and spoken to their customer care 3 times, exchanged emails, and it seems they have delays with their chosen intermediary for return. I have sent them my proof of return with the intermediary they recommended (Correos) and have explained that my responsibility ends there, and I should be reimbursed as per policy in reasonable time. I am down 215 Euros. I do not recommend them at all!