Ordered a TV stand from Wayfair. The delivery instructions from Wayfair clearly stated that if any of the packaging was damaged on delivery I had to note it on the delivery note as they could not do anything about it if the item was damaged and I hadn't made a note. 2 men from BJS brought the 2 boxes in and it was immediately clear that both boxes had rips and dents in them. It looked like they had been dropped and taped up again. 1 of the rips was big enough for me to see the item inside which had digs in the wood. I pointed it out and the men just said "you need to tell Wayfair as there's nothing we can do". They were unfriendly and disinterested. I said I have to sign the paperwork to say the item is damaged but they said there's no paperwork. I insisted they didn't leave until I sign something. They reluctantly took a photo of the damage and got the delivery order up on their phone. I wrote on the phone there was damage and signed it. Later that day I received an email from BJS with a copy of a delivery note stating "no damage" and showing a false customer signature which wasn't mine. If you are having items delivered by BJS then beware as they are liars. Wayfair have apologised and sorted a discount for me. They said they would investigate what happened with BJS but I bet they're still using them, even though BJS have terrible reviews