Where do I begin... wanted to buy a nice, 1st wedding anniversary gift for my wife and B&B woefully dropped the ball. Ordering about a month in advance, I provided approval for my order via email but they somehow missed it. No communication was ever proactively sent from their end (including no shipping/tracking info), I had to reach out several times looking for answers. Once approved, they tried to rush deliver this to me in the US, but had clearly not yet delivered the item because when I asked for a refund they canceled the shipment. They were unapologetic in their conduct and did little to try to fix the situation. Buyers beware!